Terms and Conditions for Suits Society Online Store

Welcome to Suits Society! By accessing or using our website and purchasing products from our online store, you agree to be bound by the following terms and conditions. Please read them carefully.

  1. Definitions
  • “Suits Society,” “we,” “us,” “our”: Refers to Suits Society, the owner and operator of this website and online store.
  • “You,” “your,” “customer”: Refers to the user or viewer of our website and/or purchaser of products from our online store.
  • “Website”: Refers to the Suits Society online store located at https://www.suitssociety.co.za/
  • “Products”: Refers to the suits, accessories, and any other items offered for sale on our website.
  • “Order”: Refers to a request made by you to purchase Products from us.
  1. Use of the Website
  • Eligibility: You must be at least 18 years old or have the consent of a parent or guardian to place an order on our website.
  • Accuracy of Information: You agree to provide accurate, current, and complete information when making a purchase or creating an account on our website.
  • Prohibited Uses: You may not use our website for any unlawful purpose, to solicit others to perform or participate in any unlawful acts, to violate any international, national, provincial, or local regulations, rules, laws, or local ordinances, or to infringe upon or violate our intellectual property rights or the intellectual property rights of others.
  1. Product Information and Availability
  • Product Descriptions: We strive to ensure that all product descriptions, images, and pricing information on our website are accurate and up-to-date. However, we do not warrant that product descriptions or other content of this site is error-free.
  • Colour Representation: We have made every effort to display the colours of our products as accurately as possible. However, the actual colours you see will depend on your monitor, and we cannot guarantee that your monitor’s display of any colour will be accurate.
  • Availability: All products are subject to availability. While we endeavour to keep our stock levels accurate, there may be instances where a product ordered is no longer available. In such cases, we will notify you as soon as possible and offer an alternative or a full refund.
  • Pricing: All prices are quoted in South African Rand (ZAR) and include VAT where applicable, unless otherwise stated. Prices are subject to change without notice.
  1. Ordering and Payment
  • Placing an Order: To place an order, follow the instructions on the website. Once you have selected your desired products and proceeded to checkout, you will be prompted to provide delivery and payment information.
  • Order Confirmation: Upon successful placement of an order, you will receive an email confirmation acknowledging receipt of your order and detailing the products ordered. This email does not constitute acceptance of your order; it is a confirmation that we have received it.
  • Acceptance of Order: Your order is accepted and a contract of sale is formed only when the products are dispatched from our premises and you receive a shipping confirmation email.
  • Payment: We accept payment via credit/debit cards (Visa, Mastercard), EFT, PayFast, etc. Payment must be received in full before products are dispatched.
  • Security: All online payments are processed securely. We do not store your credit card details.
  1. Shipping and Delivery
  • Shipping Areas: We ship within South Africa only.
  • Shipping Costs: Shipping costs will be calculated and displayed at checkout, based on your location and the size/weight of your order.
  • Delivery Times: We aim to dispatch orders within [business days] of order confirmation. Delivery times will vary depending on your location and the chosen shipping method. Estimated delivery times will be provided at checkout. Please note that these are estimates and we are not responsible for delays caused by third-party courier services.
  • Risk of Loss: The risk of loss and title for products purchased from our website pass to you upon our delivery to the carrier.
  • Incorrect Address: It is your responsibility to ensure the shipping address provided is accurate. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses provided by you.
  1. 7-Day Return Policy
  • Eligibility: You may return any product purchased from Suits Society online store within 7 days of receiving your order for an exchange, provided the product meets the conditions outlined below.
  • Refer to our Exchange Policy.
  1. Defective or Incorrect Products
  • If you receive a defective product or an incorrect item, please contact our customer service team immediately (within 48 hours of receipt) at info@suitssociety.co.za with your order number and clear photos of the defect or incorrect item.
  • We will arrange for the return of the defective/incorrect item at our expense and will either replace the item or issue a full refund, including original shipping costs, once the item is received and inspected.
  1. Intellectual Property
  • All content on this website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Suits Society or its content suppliers and is protected by South African and international copyright laws.
  • You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the website without express written permission from Suits Society.
  1. Limitation of Liability
  • Suits Society shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our website or the purchase of products, even if we have been advised of the possibility of such damages.
  • Our total liability to you for any and all claims arising out of or in connection with these terms and conditions or your use of the website or products shall not exceed the amount paid by you for the product(s) in question.
  1. Indemnification
  • You agree to indemnify, defend, and hold harmless Suits Society, its directors, officers, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or in any way connected with your breach of these Terms and Conditions or your use of the website.
  1. Privacy Policy
  • Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms and Conditions by this reference. Please review our Privacy Policy https://www.suitssociety.co.za/privacy-policy/ to understand our practices regarding the collection, use, and disclosure of your personal information.
  1. Governing Law and Jurisdiction
  • These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of South Africa.
  1. Changes to Terms and Conditions
  • We reserve the right to update, change, or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.
  1. Contact Information
  • If you have any questions about these Terms and Conditions, please contact us at:
    • Email: info@suitssociety.co.za
    • Phone: 082 777 1080